Mark Carrick
Throughout my 35 year career primarily in the technology sector, I have held leadership roles encompassing marketing, networking, selling, customer service and people, project, and event management. A consistent passion of mine has been the training, mentoring and development of individuals and teams, helping people grow their confidence and capability.
I am now excited to bring this experience into a more focused, people-first role as a Trainer, supporting our clients in building confidence and independence through the use of smart devices. I am committed to creating a supportive, patient and engaging learning environment where digital tools become more accessible, practical and empowering for everyday life.
Ed Carter
Following a career in the Royal Australian Air Force in Communications and Ground Telecommunications technology, Ed gravitated towards his lifelong interest, pursuing a career in Information Technology. He has worked in numerous technical customer-facing roles and has a passion for helping others by educating and tutoring with patience and understanding.
He holds a degree in English Literature and has completed numerous tertiary-level IT related courses. He is a father and a keen outdoorsman, and volunteers whenever possible with his local State Emergency Service branch in Kalamunda.
Kerri Hood
Kerri joins the team with a wealth of experiences across the travel and tourism, education, and recently the aged and disability sectors where her focus was on customer service.
Her lively personality will bring a fun vibe to every lesson making learning the technologies on your devices more enjoyable.